Refund – Returns Policy

➤ Returns accepted only within 7 days of delivery.

➤ Products must be unused, unworn, unwashed, and in original packaging.

➤ Certain items (books, booklets, flashcards, and clearance items) are non-returnable.

➤ To initiate a return, contact our support with order details.

➤ Customer is responsible for return shipping costs unless product is defective or incorrect.

Returned items will be inspected. Refunds or replacements will be issued at our discretion.

➤ Refunds processed within 7–14 business days after approval.

➤ Refunds will be made to the original payment method.

➤ Products damaged due to misuse or negligence.

➤ Products with missing parts or tampered packaging.

➤ Digital products or gift cards.

We value your privacy and are committed to addressing any questions or concerns you may have regarding this Privacy Policy or our data protection practices. If you require clarification or wish to discuss any aspect of this policy, please don’t hesitate to reach out to us using the contact information provided below:

E-Mail: support@sanchayshastra.com

Address: Borivali West, Mumbai – 400092

Phone: +91 9136 516 176

We strive to provide timely and helpful assistance to all inquiries and feedback received via email, phone, or mail. Whether you have questions about how we collect and use your personal information, need assistance with your account, or wish to exercise your data protection rights, our dedicated support team is here to assist you.

Grievance Officer

For any unanswered questions, unresolved issues, or escalations, we have appointed a designated grievance officer who can address your concerns promptly and effectively. Please direct any such communications to:

Athang Tikekar (Grievance Officer):

E-Mail: AthangTikekar@sanchayshastra.com

Our grievance officer is responsible for ensuring that your concerns are handled with the utmost care and attention. They will investigate any complaints or grievances thoroughly and work towards finding a satisfactory resolution in accordance with applicable laws and regulations.

We welcome your feedback and are committed to continuously improving our data protection practices and the services we provide. Your trust and satisfaction are important to us, and we are dedicated to maintaining open communication and transparency in all aspects of our operations.

Thank you for your trust in Sanchay Shastra. We look forward to assisting you and addressing any questions or concerns you may have.