Privacy Policy

This Privacy Policy governs the manner in which Sanchay Shastra (“Company”, “we”, “our”, or “us”) collects, uses, maintains, and discloses information collected from users (“you”, “your”, “user”) of the website products.sanchayshastra.com (“Site”). By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

➤ Personal Information (Name, Email, Phone, PAN, etc.):

Name, email address, phone number, billing/shipping address, payment details.

➤ Non-Personal Information:

Browser type, IP address, operating system, device identifiers, referral sources, browsing patterns.

➤ Cookies & Tracking Technologies:

To enhance user experience, track preferences, and analyze traffic.

➤ To process and fulfill your orders.

➤ To communicate regarding purchases, promotions, and updates.

➤ To improve our services and customer experience.

➤ To comply with legal and regulatory obligations.

➤ To prevent fraud, unauthorized transactions, and abuse.

We employ reasonable technical, organizational, and administrative measures to safeguard your data. However, no transmission over the Internet or storage system is 100% secure.

➤ With trusted service providers (payment gateways, logistics partners).

➤ With legal authorities when required by law.

➤ Never sold or rented to third parties for marketing purposes.

If you are accessing the Site from outside India, you consent to the transfer and processing of your information in India.

We do not knowingly collect data from individuals under 18. If we learn of such collection, we will delete it immediately.

You may request access, correction, or deletion of your data by contacting us.

We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page.

We value your privacy and are committed to addressing any questions or concerns you may have regarding this Privacy Policy or our data protection practices. If you require clarification or wish to discuss any aspect of this policy, please don’t hesitate to reach out to us using the contact information provided below:

E-Mail: support@sanchayshastra.com

Address: Borivali West, Mumbai – 400092

Phone: +91 9136 516 176

We strive to provide timely and helpful assistance to all inquiries and feedback received via email, phone, or mail. Whether you have questions about how we collect and use your personal information, need assistance with your account, or wish to exercise your data protection rights, our dedicated support team is here to assist you.

Grievance Officer

For any unanswered questions, unresolved issues, or escalations, we have appointed a designated grievance officer who can address your concerns promptly and effectively. Please direct any such communications to:

Athang Tikekar (Grievance Officer):

E-Mail: AthangTikekar@sanchayshastra.com

Our grievance officer is responsible for ensuring that your concerns are handled with the utmost care and attention. They will investigate any complaints or grievances thoroughly and work towards finding a satisfactory resolution in accordance with applicable laws and regulations.

We welcome your feedback and are committed to continuously improving our data protection practices and the services we provide. Your trust and satisfaction are important to us, and we are dedicated to maintaining open communication and transparency in all aspects of our operations.

Thank you for your trust in Sanchay Shastra. We look forward to assisting you and addressing any questions or concerns you may have.